Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Helder Finoble collects and retains data necessary for your trading activities. How we collect and store this information is detailed in the Privacy Policy below.

The following principles underpin our policy:

• To ensure full transparency about our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy details the specific methods we use, providing clear, concrete information on its use. You are in the driver's seat.

We will promptly share information whenever we determine you should be informed. Transparency is fundamental to us.

Our experienced team is always available to answer any questions you may have about our processes, including our obligations under the laws of Belgium. You can contact us at: info@helder-finoble.com

• We will not use personal data for any purposes other than those described in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Helder Finoble services and facilitating connections between trader-members and third-party trading platforms. We may also process data to maintain and improve our website and services; protect our rights; and comply with regulatory and other legal obligations. Finally, we process data where necessary to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Helder Finoble processes personal data.

• To enable the effective and secure use of essential tools to protect your personal data and safeguard your rights and freedoms in this context:

At any time, you may contact us to access all of your personal data. We can also update or delete it where appropriate. In addition, we can process requests to transfer your data to you or to a designated third party. We offer these services to help you fully exercise your rights to privacy and control.

• Secure your personal data:

Our security systems meet the highest standards, with bank-level safeguards in place. While no system can be guaranteed 100% secure, we remain committed to continuously upgrading our defences to the highest possible level and strengthening the measures already in place.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all personal data relating to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. It specifically covers any individual who can be identified, or has already been identified, in connection with data that has been entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not allow persons under the age of 18 to use our platform for any purpose. If we identify such a user or related information, we will delete it immediately.

2. Which personal data do we retain?

When you register with us, we collect the personal data necessary to enable you to access and use our services. When necessary, we may also request additional personal data to verify account ownership, for example. To continually improve and maintain the highest possible quality of our services, we collect and analyse data about how you use our platform and our third-party partners' services.

3. You are under no obligation to provide the Company with your personal data.

While you are not obliged to provide your data, choosing not to do so may restrict the services we can offer. It may also restrict your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can identify you personally. However, we do gather details such as your account activity, your IP address, and the date and time of each access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language preference associated with your account.

Regarding personal data collection, we collect and retain only the information you consent to share with us when you connect, via our services, to a third-party trading platform.

The personal data you have supplied to third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it legal for them to process it?

Your personal information is collected, stored, and processed by the company solely for the purposes set out in the Policy. All such uses and processing are conducted in compliance with applicable laws in Belgium.

The company will not collect, process, or transfer your data except in accordance with applicable laws in Belgium. The following are the legal bases for processing:

• You have agreed that the company may store and process your personal data. By submitting your data to the company, you authorize us to share it with the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more specified purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to meet legal obligations.

If you would like more information about the data processing the company is required to perform, please contact us via email.

Below you will find a list of the specific purposes for which we process your personal data, together with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

To facilitate the storage and processing of IP addresses, the conduct of user surveys and analysis, and other related services, the company may share anonymised personal data with trusted third-party service providers.

At your request, we will share specific personal data you provide with third-party services. In such cases, the use of your data will be governed by the privacy policies of the relevant company. This may include various digital trading platforms.

To enhance the services we provide to our clients and improve overall quality, the company may share personal data with its affiliates and partner companies.

When required by law or to protect the company’s rights and assets, as well as those of third-party partners, we may disclose data to competent legal or regulatory authorities.

In the event of a significant business transaction, such as a company sale, equity investment, or loan financing, we may share relevant data in a lawful and appropriate manner. This also applies in the case of any merger, corporate restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Cookies and Services from Third Parties

For site analytics and in collaboration with advertising partners, cookies and similar technologies may be used in accordance with applicable laws and industry standards.

Cookies—small text files stored on your device when you visit a website—collect information about your browsing behaviour, preferences, and similar information. They are used to personalise and enhance your experience. Cookies help us remember your settings and preferences and allow us to tailor our services accordingly. We also use them for website analytics and to compile statistics that support strategic planning.

Broadly, two types of cookies are used on this site. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. The others are persistent cookies, which remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies are blocked or have been deleted

To delete or block cookies, use your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you disable cookies, some operations and site features may not function as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the processing described elsewhere in this policy. It may be kept longer where required by applicable laws, regulations, or company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for 12 months. Upon expiry of those 12 months, and with your consent, the data will be shared for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

As necessary for the provision of services and/or for security reasons, personal data may be transferred to third countries (a country other than your own) and to international organisations under comprehensive security protocols. We implement data security measures at the highest possible level to protect your data and ensure you have access to legal rights and remedies in all cases.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection rules set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public authorities or bodies are conducted in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, pursuant to Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which are carried out in accordance with these Clauses. The Clauses can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with state-of-the-art technical and organisational measures, in line with industry best practices. These measures effectively help prevent the unlawful or accidental destruction of data, as well as its loss or alteration.

Although we apply the highest standards of care and gold-standard procedures for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers incidental, intangible or consequential damage. This includes situations beyond our control, such as disclosures caused by transmission errors, unauthorised third-party access, or any similar cause.

If we receive legally binding requests from regulators or judicial authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these are neither affiliated with nor controlled by the company, and our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when you visit their website before sharing any personal data. Ensure their data collection, use, and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our policy at any time. We will notify you of changes via the website and any other appropriate channels. The updated version of the privacy policy will be published on the website, and the revised policy will take effect immediately upon publication, unless otherwise stated.

13. Your rights over personal data

You retain full control and ultimate authority over the use of all your personal data, including verifying its accuracy, correcting errors, and/or choosing to delete it or restrict both the scope and nature of the processing we undertake.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. All of your personal data that we process is accessible to us and therefore verifiable.

You may request your personal data at any time for verification, and it will be provided to you in electronic format. If you request additional copies of your processed data, beyond the initial one provided to you, a reasonable fee may be charged.

Rights conferred by law and in the privacy policy must not infringe the rights of others. The company may refuse or limit access to personal data where access would infringe the rights and freedoms of others.

Right to Correct Inaccuracies

Any errors in your personal data, whether by omission or inaccuracy, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following cases. 1) Your personal data was processed without your consent or outside lawful grounds. 2) You request its removal and the Company has no legal obligation to retain it. 3) You object to any further processing by us, even if lawful and based on our or a third party’s legitimate interests. 4) We are legally required to erase your data.

The right to erasure may be overridden by legal obligations imposed by the EU or the laws of any Member State. Likewise, this applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction of the processing of your personal data when you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except in the following cases: 1) where the laws of the European Union or any Member State prevent this. 2) With your consent, when required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any way to its collection and if processing is carried out by automated means.

You have the right to request the transfer of your personal data to another company or organisation, where technically feasible. Exercising this right does not affect your right to have your data deleted. However, it cannot be used where doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This right does not apply where there is a compelling legal basis to continue processing, such as to defend against or exercise legal claims. In such cases, we may continue processing your personal data.

You may, at any time, object to the processing of your personal data for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This does not apply retroactively to processing performed before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the appropriate legal, regulatory, or other supervisory authority.

If you believe that your rights and freedoms have been violated in connection with the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines when your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you requested, as set out in Section 13 of this policy. We may extend this period by up to two months, depending on the volume and nature of requests. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no cost, except where this would contravene the law or the provisions of Section 13. We reserve the right to apply a reasonable fee or decline a request if it is deemed unfounded, excessive or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a personal data request, to ensure data protection and security.